Suspension & Cancellation

    • You are entitled to a total of 4 weeks free suspension per calendar year.

    • You are also entitled to 2 weeks of free medical suspension when a medical certificate is provided.

    • Suspensions can be taken in one-week blocks or combined for up to four consecutive weeks.

    • Suspension requests must be submitted at least 7 days in advance to ensure proper processing.

    • Suspensions will not affect your membership status or extend your membership agreement.

    • Unused suspension weeks will not roll over into the next calendar year.

    • A 28-day notice is required to cancel your direct debit membership.

    • You will continue to receive services as usual until the close of business (COB) on the 28th day.

    • No cancellation fees apply, and no refunds will be issued during the 28-day notice period.

    MOVE Girls Memberships:

    • A 14-day notice is required to cancel memberships without additional add-ons.

      • If your membership includes Open Gym Access or PT sessions, a 28-day notice is required.

    • You will continue to receive services until COB on the 14th or 28th day, depending on your membership type.

    • No cancellation fees apply, and no refunds will be issued during the notice period.